# Unsupported Answer Policy

## Scope
- Workflow:
- Owner:
- User-facing surface:

## Allowed behaviors
- Direct answer:
- Clarify first:
- Retrieve first:
- Abstain:
- Escalate to human:

## Triggers
- Missing evidence:
- Stale evidence:
- Unsupported authority:
- High-risk action:
- Ambiguous request:

## User-facing language
- Clarification message:
- Retrieval-needed message:
- Unsupported-answer message:
- Escalation message:

## Logging
- What should be logged when the system abstains?
- What should be reviewed later?
